Century Casino Calgary app - download and key features

What the app actually is

The Century Casino Calgary app is a multi-property loyalty application listed on Google Play under Century Casinos, Inc. The package ID is com.joingo.cent. It runs on the Joingo mobile platform - the same backend used by a number of casino brands across North America. So it is not a single-property Calgary build. One app covers all Century Casinos locations, and for guests around Calgary, the connected venue is Century Downs Racetrack and Casino at 260 Century Downs Drive, Rocky View, AB.

We do not offer real-money remote wagering in this product. The scope is straightforward: loyalty rewards, casino offers, account details, and basic venue information. Nothing beyond that.

Getting it on Android

In the data available to us, there is no confirmed iOS version. Android through Google Play is the verified install path right now.

To put it on your phone:

1. Open the Google Play Store on your Android device
2. Type “Century Casinos” in the search bar
3. Look for the app published by Century Casinos, Inc.
4. Tap Install to download
5. Launch the app and complete sign-up or log in

One thing that avoids problems later: if you already use a physical loyalty card, link that existing card during setup instead of registering a fresh profile. If you create a second account, points earned on the gaming floor will not sync correctly between card and app.

What is inside

The layout is built around a few core sections. It is functional rather than flashy, but it lines up with what most guests actually check before or after a trip to the casino.

Remote casino play is not built into this app. Think of it as a companion to your visit, not a full gaming platform on its own.

Century Downs - the property behind the app

Century Downs Racetrack and Casino sits roughly 20 minutes north of downtown Calgary along Highway 2 (QE II), around 5 km north of Calgary International Airport. The venue combines a casino floor with live horse racing, which gives it a slightly different profile compared with a standard slots-only property.

From downtown Calgary, the general route is Highway 2 north, exit onto Highway 566 east, then follow Dwight McLellan Trail and turn onto Century Downs Drive. Coming from the airport it is essentially the reverse: Highway 2 south to the 566 interchange, go east, then down Dwight McLellan Trail to Century Downs Drive. If you are already on Highway 566 heading in from the west or east, the key turn is still Dwight McLellan Trail. For drivers using Stoney Trail and Deerfoot, take the CrossIron Drive exit and follow it through until you reach Century Downs Drive.

Setting up the account

Once the app is installed, onboarding follows the standard Joingo pattern that runs across our other Century Casinos properties.

1. Open the app from your home screen
2. Choose either “Create Account” or “Sign In”
3. Enter your email address and select a password
4. Add the required personal info to complete the loyalty profile
5. Confirm your email using the link that is sent to you
6. Log back in with the email and password
7. Go to “My Rewards” (or the similar section name) to view the points you have
8. When prompted, enable push notifications if you want alerts on your phone

If you already have a physical rewards card, you can link it during this flow. After the card is attached to your profile, in-casino play at Century Downs will reflect in the app. Points earned on machines or tables at the venue will appear in your mobile account, effectively tracking your play in your pocket.

Support contacts

Support for the app runs at the corporate and platform level, rather than directly through the Century Downs front desk.

• [email protected] - Century Casinos app-related support
• [email protected] - Joingo technical support for the mobile platform
• Century Casinos, Inc. main phone: +1 719-622-2208
• Joingo support line: +1 216-438-5372

If your question is about the physical venue - table games, gaming floor details, event times, or on-site services - contact Century Downs at 587-349-7777. Corporate mail for Century Casinos, Inc. is handled at 455 E Pikes Peak Ave, Suite 210, Colorado Springs, CO 80903-3673, United States.

Brand context

Century Casinos, Inc. is a publicly traded company with headquarters in Colorado Springs. Century Downs in Rocky View County operates as the primary Alberta property under the Century brand, and this is the location that ties into the app for players in Canada.

Updates to the app and changes to the backend are handled centrally by our corporate team working with Joingo. That means the version running on your phone in Calgary is aligned with what guests see at other Century Casinos locations across North America. Feature changes are rolled out at a group level, not managed separately at Century Downs. The property itself operates under Alberta’s provincial gaming rules, with fixed public hours and a clearly defined address, in line with the standards for licensed gaming venues in the province.