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This document outlines the identity verification and anti-money laundering obligations applied by Century Casino Calgary.

Century Casino Calgary AML / KYC Policy

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  1. Purpose and Scope

This document sets out the Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy of Century Casino Calgary. The purpose of this Policy is to establish procedures and controls applied by Century Casino Calgary to prevent money laundering, terrorist financing, and other financial crimes in connection with gambling activity conducted through the platform.

This Policy applies to all players, account holders, and any persons seeking to conduct real-money transactions with Century Casino Calgary. All staff, including customer-facing, financial, and compliance personnel, are bound by the obligations described in this Policy.

Century Casino Calgary operates in accordance with applicable Canadian legislation, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), and in alignment with guidance issued by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). As a gambling operator, Century Casino Calgary is classified as a reporting entity and is subject to mandatory identification, record-keeping, and reporting obligations under Canadian law.

  1. Account Access and Identity Verification Requirements

2.1 Mandatory KYC Before Transactions

No player may make deposits, request withdrawals, or engage in real-money gameplay until identity verification has been completed to the satisfaction of Century Casino Calgary. Account registration alone does not constitute authorization to conduct financial transactions.

2.2 Required Documentation

Players are required to submit the following documents as part of the standard KYC process:

  • Proof of Identity
    A valid government-issued photo identification document. Acceptable documents include a passport, national identity card, or driver’s licence.

  • Proof of Address
    A utility bill or bank statement issued within the preceding three months, displaying the player’s full name and residential address.

  • Proof of Payment Method Ownership
    A screenshot or account statement confirming that the payment method used is registered in the player’s name and contains the relevant account details.

Century Casino Calgary may request additional documentation at any stage of the player relationship if verification requirements are not fully satisfied by the documents initially submitted.

2.3 Minimum Age Requirement

Only persons aged 18 years or older are permitted to hold an account or conduct transactions with Century Casino Calgary. Age verification is conducted as part of the standard KYC process. Accounts where age cannot be confirmed will not be activated.

  1. Risk Assessment and Player Classification

Century Casino Calgary applies a risk-based approach to player accounts. Each player is assigned a risk rating of low, medium, or high based on factors that may include:

  • Geographic location and jurisdiction of residence
  • Volume and frequency of transactions
  • Payment methods used
  • Observed behavioral patterns, including multiple account indicators, rapid deposit and withdrawal cycles, and inconsistent gameplay activity

Players classified as high risk are subject to increased monitoring and may be required to provide additional verification documentation before transactions are processed or continued.

  1. Enhanced Due Diligence

4.1 Conditions Triggering Enhanced Due Diligence

Enhanced Due Diligence (EDD) is applied by Century Casino Calgary in the following circumstances:

  • The player’s aggregate deposits or withdrawals exceed the equivalent of EUR 2,000 or the applicable threshold under Canadian regulatory guidance
  • The player is a resident of, or connected to, a jurisdiction designated as high risk
  • The player’s account displays behavioral indicators consistent with suspicious activity or inconsistent gameplay patterns
  • The player is identified as a Politically Exposed Person (PEP)

4.2 EDD Measures

Where EDD is required, Century Casino Calgary may apply one or more of the following measures:

  • Video call identity verification
  • Source of Funds documentation, such as bank statements or payslips
  • Source of Wealth documentation, such as evidence of business ownership, investment records, or inheritance documentation
  • Ongoing enhanced monitoring of all account transactions

PEPs are subject to EDD as a standard requirement and require approval from senior compliance management before account activity is permitted or continued.

  1. Transaction Monitoring and Suspicious Activity

Century Casino Calgary operates automated systems that review deposits, withdrawals, and betting activity across accounts. Behavioral patterns that may indicate money laundering or financial crime are flagged for manual review by the compliance team.

Indicators that may trigger a review or investigation include, but are not limited to:

  • Large deposits followed by minimal or no gameplay and immediate withdrawal requests
  • Rapid cycling of funds through the account without meaningful gambling activity
  • Use of multiple accounts or payment methods without clear justification
  • Transactions structured in amounts that appear designed to remain below reporting thresholds
  • Requests or statements indicating a desire to avoid identification or reporting procedures
  • Inconsistency between stated identity and information associated with payment methods or account activity

Where suspicious activity is identified, the relevant staff member must report the matter immediately to the designated Money Laundering Reporting Officer (MLRO). Century Casino Calgary will file reports with FINTRAC and other competent authorities as required by applicable law.

  1. Sanctions and PEP Screening

All players are screened against internationally recognized sanctions lists and PEP databases at the point of account registration and on a periodic basis thereafter. Sanctions lists consulted include those maintained by OFAC, the European Union, and the United Nations.

Century Casino Calgary does not conduct business with any person or entity that appears on an applicable sanctions list. Accounts identified as belonging to sanctioned individuals or entities will be suspended and reported to the relevant authorities without prior notice to the account holder.

  1. Record Retention

Century Casino Calgary retains all KYC documentation and transaction records for a minimum period of five years following the termination of the player relationship. All records are stored securely and access is restricted to authorized compliance personnel only. This retention period is consistent with obligations under Canadian AML legislation and FINTRAC guidance.

  1. Staff Training

All staff employed by Century Casino Calgary in customer-facing, financial, or compliance roles receive AML and KYC training upon commencement of employment. Refresher training is conducted on an annual basis. Training covers recognition of suspicious activity indicators, internal reporting procedures, and obligations under applicable Canadian law.

  1. Policy Review

This Policy is reviewed periodically to maintain alignment with applicable legislation, FINTRAC guidance, and evolving risk indicators relevant to the gambling sector. Updates to this Policy take effect upon publication and apply to all existing and new account holders.

  1. Contact

Questions regarding identity verification requirements or the application of this Policy to a specific account should be directed to the Century Casino Calgary compliance team through the official support channels listed on the website.